Client Service Coordinator

About The Halifax Partnership:

Halifax Partnership is the lead economic development organization for Halifax.

For over 20 years, the Halifax Partnership has led the private, public and community sectors in forging and driving a vision for economic growth and development in Halifax.  The Partnership works to keep and grow business, attract new investment, strengthen the community and help people succeed. More than 120 businesses and all three levels of government invest in the Partnership to support economic growth in Halifax.

Position Overview:

Reporting to the Corporate Liaison and Executive Assistant to the President and CEO, this position is the first point of contact for the clients of the Halifax Partnership.  It is an integral position within the organization and requires a high degree of customer service skills and attention to detail.

You must have a positive and pleasant phone demeanour, excellent organizational, multi-tasking and communication abilities, and are able to work both independently and in a team-oriented work environment.

A strong work ethic and the willingness to assist whenever possible will be key to your success in this role. If you are a dynamic, results-oriented individual looking for a fast-paced work environment, this may be the right opportunity for you.

Position Responsibilities:

Front Desk Receptionist and Office Support

  • Manage and execute all reception desk duties, including: greeting and welcoming clients/stakeholders, switchboard, couriers, incoming / outgoing mail.
  • Ensure the organization’s contact database is well maintained and up to date.
  • Maintain the organization’s records management system.
  • Coordinate meeting requirements, including equipment and catering.
  • Coordinate employee change requirements, i.e., e-mail, office set-up, technology, etc.
  • Coordinate office renovations, office maintenance, and appliances/electronics.
  • Assist with travel arrangements as required.
  • Maintain asset inventory for the organization, including IT hardware and software and office equipment.
  • Update employee e-mail accounts as required.
  • Ensure reception area, boardrooms, supply room and kitchen are tidy and orderly.
  • Ensure kitchen and office supplies are replenished as required.
  • Provide relief / support for the Executive Assistant to the President & CEO.

Accounting Assistance to the Director, Corporate Services

  • Process weekly check run.
  • Process weekly bank deposits.
  • Assist in year-end audit preparation as required.
  • Prepare visa reconciliations.
  • Data entry and follow-up of accounts payable and accounts receivable.
  • Data entry/prepare bi-weekly payroll allocations spreadsheet.
  • Other duties as required.

Position Requirements:

  • College Diploma or certificate in the business or administrative field.
  • 3-5 years experience in administration and reception in a business environment.
  • Excellent understanding of client service principles – client-focused and approachable.
  • Excellent oral and written communication skills and must possess the ability to effectively communicate across all levels of management.
  • Superior attention to detail
  • Well organized with the ability to multi-task and manage multiple priorities and deadlines, while remaining calm in stressful situations.
  • Effectively analyze situations and problems and act to resolve or mitigate.
  • Experience with technology, including network-based Microsoft Office (Outlook, Excel, Word, PowerPoint).
  • Ability to work well independently, or as part of a team in a vibrant, fast-paced environment.

Please apply electronically by clicking on the Apply Now button and include cover letter, resume and salary requirements to the attention of:

Karen L.  Fraser, CPA CA
Director, Corporate Services
Halifax Partnership
Suite 2101, 1969 Upper Water Street, Purdy's Tower II
Halifax, NS B3J 3R7

Deadline for applications: September 10, 2017